3 Tactics Hoteliers Use to Overcome High Cancelation Rates August 23, 2019 Some amount of canceled bookings is inevitable. However, in recent years there has been a significant rise in cancelations, … continue...
Resort Websites Have 8 Seconds to Make an Impression July 26, 2019 Before the internet, the resort lobby was the guest’s first impression and a showcase for the rest of the property. But … continue...
Are OTAs Creating Opportunities for Conventional Agencies? July 15, 2019 There is growing dissatisfaction among hospitality-goers, according to a report launched by IBM, Travel 2020: The … continue...
Price and Reviews Are More Important Than Brand Name April 26, 2019 According to Expedia’s study, The Big Decision, conducted by their research department to gain insight into guest behavior … continue...
The Mobile Path to a Redefined Guest Relationship: Are You On It? April 15, 2019 For most people, travel is an opportunity for a change of scenery. Fortunately, mobile technology has come a long way in … continue...
The Restaurant Reservations Game Gets a Win April 10, 2019 The concept of making table reservations has come a long way from the days of waiting for your favorite establishment to open … continue...