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You are here: Home / Archives for mobile check-in

Guests Prefer to Speed up – or Skip Traditional Hotel Check-ins

February 25, 2020

Checking in to a hotel can be an arduous process for guests, involving long lines at the front desk and hotel staff manually processing one guest at a time. Innovative hotels are rethinking the check-in experience, making it more high-tech, and more personalized in the process. Novel tech promises to get guests to their rooms quicker, possibly even … continue...

Filed Under: Hospitality, Mobile Check-in, mobile keys, Self-Service Kiosk Tagged With: digital room keys, guest engagement, HITEC2020, hotel management software, mobile check-in, online booking, web booking

2020: The Evolution of Property Management Systems

January 3, 2020

It’s not just a new year – a new decade has begun, making 2020 the start of the third decade in the 21st century. Where has … continue...

Filed Under: Digital Keys, Guest Experience, Mobile Check-in, Property Management Tagged With: data privacy, data security, digital room keys, IoT, mobile check-in, online booking

5 Stages of a Connected Guest Experience

November 29, 2019

For many, guest service and the guest experience are seemingly interchangeable. While guest service may imply a single … continue...

Filed Under: Automation, Booking Engine, Guest Experience, Property Management Tagged With: hotel management software, mobile check-in, web booking

3 Steps to Perfecting the Mobile Guest Experience

October 25, 2019

In a recent study of 3,000 consumers in the U.S. and the U.K., more than 70% of respondents say they expect personalized … continue...

Filed Under: Digital Keys, Mobile Check-in, Property Management Tagged With: digital room keys, G2E 2019, hotel management software, mobile check-in

3 Guest Behaviors that Define Hospitality Technology

October 8, 2019

The global hospitality market is in an adjustment period – a period of unprecedented change. According to recent research, … continue...

Filed Under: Analytics, Digital Keys, Mobile Check-in, Mobile POS, Property Management, Self-Service Kiosk Tagged With: digital room keys, G2E 2019, hotel management software, Hotels and Resorts, mobile check-in

Self-Service Doesn’t Have to Mean Lack of Service

October 4, 2019

Until recently, most resorts weren’t looking at digital self-service for fear the technology would obscure the human … continue...

Filed Under: Digital Keys, Hospitality, Mobile Check-in, Property Management Tagged With: digital room keys, G2E 2019, mobile check-in, online booking, Self-Service Kiosks, web booking

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