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What's the Buzz in Hospitality?
You are here: Home / Archives for Cruise

Hotel Guest Peeves with Surprisingly Easy Fixes

September 6, 2019

Ever wonder what circumstance may have ticked off your last guest? It’s quite possibly more trivial than you may expect. Executive Travel, a professional travel management services organization, has published its Annual Top 10 Hotel Pet Peeves. At the top of the list of items that guests loathe are rooms with only one electrical outlet available … continue...

Filed Under: Guest Experience, Point-of-Sale, Property Management Tagged With: Casinos, Cruise, digital ordering, G2E 2019, guest engagement, Hotels and Resorts

5 Tech Trends that Transform Cruise Ships into Smart Cities

August 30, 2019

The plethora of cruise-ship innovations over the last several years has resulted in passenger experiences that are more … continue...

Filed Under: Document Management, F&B, Mobile POS, Point-of-Sale, Restaurant Reservations, Self-Service Kiosk Tagged With: Cruise, hospitality, mobile ordering, passenger, table management

Connecting More Resorts to Their Guests with an Omnichannel Strategy

August 2, 2019

Although service is a core tenet of hospitality, a report by Revenue Strategy Summit indicates that a lack of sufficient … continue...

Filed Under: Analytics, Booking Engine, Document Management, Events, F&B, Inventory and Procurement, Mobile POS, Payments, Point-of-Sale, Property Management, Restaurant Reservations, Self-Service Kiosk Tagged With: Cruise, digital room keys, G2E 2019, gaming, hospitality, Hotels, Hotels and Resorts, Housekeeping

Cruise Industry Navigates Important Topics at Seatrade Cruise Global

May 13, 2019

At one of the most important cruise industry events—Seatrade Cruise Global, executives from cruise lines small and large … continue...

Filed Under: Inventory and Procurement, Point-of-Sale Tagged With: Cruise, guest service

Carnival is Transforming the Cruise Passenger Experience

November 26, 2018

It’s fascinating to watch the booming cruise industry, a market that is leading a new generation of hospitality technology … continue...

Filed Under: Point-of-Sale, Property Management Tagged With: Cruise, hospitality

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