• Solutions
  • Support
  • Company
  • Knowledge Center
  • Blog
  • MyAgilysys

Agilysys Blog

  • Solutions
  • Support
  • Company
  • Knowledge Center
  • Blog
  • MyAgilysys
What's the Buzz in Hospitality?
You are here: Home / Guest Experience / Research Report: GEM Enables Hoteliers to Increase Revenue and Profit

Research Report: GEM Enables Hoteliers to Increase Revenue and Profit

April 12, 2017

Share this:

  • LinkedIn
  • Twitter
  • Facebook
  • Print

 

 

 

 

 

 

No one questions the value of providing superior guest experiences. Technology solutions that enable GEM – or Guest Experience Management – are becoming the focal point of practically every customer-facing business. This unwavering focus on guests is especially powerful in the world of hospitality, where the ‘experience’ means more than just offering better guest rooms, well-equipped amenities and stand out service.

Beyond keeping pace with the latest value-add services and modern amenities, hoteliers have long appreciated the importance of interacting with guests in ways that personalize the experience. Hoteliers that exceed guest expectations have done so by becoming increasingly guest-centric. This means placing the wants and needs of guests at the heart of every business decision.

 

96% of Hoteliers Agree Data is Important for Improving Guest Personalization

 

With recent advances in technology, GEM is reaching higher levels of effectiveness. By now, virtually all decision makers in the industry have come to view their GEM capabilities and performance as a strategic imperative. It’s an essential function for competing in a modern, hypercompetitive market. And it’s centered around guest data.

Download the Guide Today!

Filed Under: Guest Experience Tagged With: hospitality

« InfoGenesis® Flex awarded Innovative Gaming Technology Product
95% of Hotel Guests Look to Online Property Reviews Before Making Their Decision »

Subscribe to Post Updates

Don't miss a post! Subscribe to receive our
semi-monthly newsletter.

Categories

More Posts

Managing the Chaos – Relying on Your Data and Your Partners

April 28, 2020

3 Key Reasons Why Restaurants Use In-house Ordering Systems

April 24, 2020

A Few Best Practices for Hoteliers to Mitigate COVID-19 Damage

April 21, 2020

4 Considerations for Workforce Communication Improvements in Support of the “New Normal”

April 17, 2020

All Posts...

Tag Cloud

Analytics Casinos coronavirus Cruise data security digital ordering digital room keys foodservice operations G2E 2019 gaming guest engagement guest service HITEC19 HITEC2020 hospitality hospitality marketing hotel management software Hotels Hotels and Resorts Housekeeping IoT mobile check-in mobile ordering nutrition software online booking online ordering payments Point Of Sale Solution Property Management Solution restaurant inventory Restaurants Self-Service Kiosks stadium foodservice table management web booking

CONTACT

  • sales@agilysys.com
  • US: +1 877 369 6208

SUPPORT

  • US: 800 327 7088
  • UK: 0 203 608 8033
  • Hong Kong: +852 2111 5312
  • Singapore: +65 8222 3885
  • Malaysia: +603 5621 0314
  • Facebook
  • Twitter
  • LinkedIn
  • Mail

  • Investors
  • News
  • Contact Us
  • Legal
  • Careers
© 2021 Agilysys, Inc.· Log in

Good to see you here!

Subscribe and get more content like this right in your inbox: