Renowned as a critical industry marketplace across North America, HITEC (Hospitality Industry Technology Exposition and Conference) is a must-attend event for professionals in all roles – at all levels. The annual event offers attendees essential education, access to top hospitality technology industry experts, and the resources to find cost-effective ways to improve their bottom lines. …
What Luxury Really Means
Have you been enticed with promises of a “Luxury“ hotel experience only to find a tiny room with a view of the HVAC equipment and poor service staff? While there is no formula for defining a luxurious experience, there are some key elements that guests can look for to help ensure their high expectations are …
Healthcare Takes a Fresh Approach to Foodservice
Increased pressure to improve food quality and patient satisfaction have long been challenges facing the healthcare foodservice sector. The number of facilities that offer meals to patients using room service or on-demand ordering is increasing. For these strategies to be successful, they must be cost-effective and efficient. Several factors influence the feasibility of this patient …
F&B – A Key Component of Hotel Revenue
There are exciting opportunities to grow revenue with hotel F&B. For properties that manage operations in-house, food & beverage represents about 25% of total revenue — a number that’s rising every year. Today we detail some ideas to help build reliable F&B programs that influence hotel revenue. Dietary Accommodations No guest wants to forgo a …
Data Speaks Volumes in The Quest for A Competitive Edge
Smartphones have not only changed the way the world communicates but also how it makes decisions. An incentive motivates resort guests with an impending expiration, and this is excellent news for resorts with the technology that sends push notifications to reach guests and gather real-time data at once instantly. Data that sheds light on spending …