Grabbing a bite at the airport is no longer about quickly filling the tanks during a hectic day of travel. It’s about conveniently satisfying passengers with a quality product and service that makes a particular airport sought after for travelers who have a choice. Airports are becoming extensions of a visitor’s destination, enabling them to …
Resort Websites Have 8 Seconds to Make an Impression
Before the internet, the resort lobby was the guest’s first impression and a showcase for the rest of the property. But today, the website is like a digital reception desk, offering guests—no matter where they may be, a first look at your property. How the property appears online is often a key deciding factor for …
3 Helpful Tips to Protect Your Guests and Your Brand
When guests check-in, security shouldn’t be on their minds. However, as the industry has become an attractive target for fraudsters, hotels and resorts should make security a high priority. It’s necessary to evaluate security programs regularly, and today we share a few tips to consider: Monitor Loyalty Account Use Loyalty account takeover is a growing …
What You Need to Know About CCPA
The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. By that date, qualifying businesses need to make their data protection and user privacy policies compliant with the new regulations. The CCPA is a state law that enhances privacy rights for California residents. One of the most critical facts to know is …
2020 Promises A Modernized Las Vegas Landscape
From the new Raiders Stadium to the addition of a Google data center, significant new construction, expansion, and renovation investments are going into the Las Vegas scenery. By the end of 2020, Las Vegas is expecting to add 1,969 hotel rooms, bringing its total to 152,201, according to a March report from the Las Vegas …