• Solutions
  • Support
  • Company
  • Knowledge Center
  • Blog
  • MyAgilysys

Agilysys Blog

  • Solutions
  • Support
  • Company
  • Knowledge Center
  • Blog
  • MyAgilysys
What's the Buzz in Hospitality?
You are here: Home / Cloud / Hospitality is Powered by Cloud Technology

Hospitality is Powered by Cloud Technology

February 22, 2019

Share this:

  • LinkedIn
  • Twitter
  • Facebook
  • Print

For many restaurants, resorts and hotels, finding and retaining quality IT staffing can be challenging. Yet, technology is an integral part of how these businesses operate and some amount of IT is necessary. Innovators are constantly coming up with new digital solutions to make running hospitality organizations easier, faster and more profitable. This tech revolution has turned once imagined solutions into necessities that are transforming the industry. Without the right combination of solutions and staff, IT can translate to an under-performing business, high IT staff turn-over. Fortunately, cloud technology – such as Microsoft’s Azure – can help power hospitality workflows and optimize labor costs.

Every business application has its own deployment requirements and unique cloud migration path. And every business will have its own access needs and workflows. There isn’t a “one size fits all” approach when it comes to implementing or moving systems above property. Here are a few guidelines to consider before embarking on a cloud migration project.

  1. Fully utilize any in-house IT talent who can complement the cloud providers’ team of experts while ensuring management has sufficient data management and control. In-house staff have intricate knowledge about how the business operates, and cloud-based solutions free them up to better focus on technologies that are driving revenue and improving guest service.
  2. Thoroughly research your own requirements before determining your cloud strategy. It’s important to carefully study your existing IT infrastructure, needs and usage to determine if cloud migration is right for your operation. Some applications, including POS and PMS, can perform better in the cloud. It’s important to fine-tune the list of apps that should make the migration to achieve optimal cloud performance.
  3. Security is paramount. Ask prospective cloud solution providers to clearly define the security services it can deliver. These details should be clearly outlined in an SLA (Services Level Agreement). Make your expectations known to ensure the provider knows how they’re being measured and exactly what’s expected of them.
  4. Consider either hiring in-house technical talent or a third-party to provide guidance and make sure the contract with the cloud provider includes indemnification to protect the business, guests and investors. A provider with multi-layered security protocols provides more fail-safe measures that enhance the overall security of the business and your customers.
  5. If you are migrating existing applications, don’t get rid of old hardware too quickly. After migrating to the cloud, used hardware still has value. Consider a hardware exchange to recoup some IT budget.

The future holds great innovations and operators can choose the best technology for their unique business needs. We’re just beginning to harness the advantages of cloud-based solutions, which gives businesses the power to respond quickly to guest requests, safeguard confidential data and possibly even save labor costs all at once.

Filed Under: Cloud, Property Management, Self-Service Kiosk Tagged With: hospitality, Hotels and Resorts, Property Management Solution, Restaurants, Self-Service Kiosks

« Mastercard Removes Signature Panels from Cards
Hotels in The Age of Instagram »

Subscribe to Post Updates

Don't miss a post! Subscribe to receive our
semi-monthly newsletter.

Categories

More Posts

Managing the Chaos – Relying on Your Data and Your Partners

April 28, 2020

3 Key Reasons Why Restaurants Use In-house Ordering Systems

April 24, 2020

A Few Best Practices for Hoteliers to Mitigate COVID-19 Damage

April 21, 2020

4 Considerations for Workforce Communication Improvements in Support of the “New Normal”

April 17, 2020

All Posts...

Tag Cloud

Analytics booking engine Casinos Cruise data security digital ordering digital room keys foodservice operations G2E 2019 gaming guest engagement guest service HITEC19 HITEC2020 hospitality hospitality marketing hotel management software Hotels Hotels and Resorts Housekeeping IoT mobile check-in mobile ordering nutrition software online booking online ordering payments Point Of Sale Solution Property Management Solution restaurant inventory Restaurants Self-Service Kiosks stadium foodservice table management web booking

CONTACT

  • sales@agilysys.com
  • US: +1 877 369 6208

SUPPORT

  • US: 800 327 7088
  • UK: 0 203 608 8033
  • Hong Kong: +852 2111 5312
  • Singapore: +65 8222 3885
  • Malaysia: +603 5621 0314
  • Facebook
  • Twitter
  • LinkedIn
  • Mail

  • Investors
  • News
  • Contact Us
  • Legal
  • Careers
© 2021 Agilysys, Inc.· Log in

Good to see you here!

Subscribe and get more content like this right in your inbox: