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You are here: Home / Archives for Digital Keys

3 Tips to Starting a Guest-Centric, Omnichannel Strategy

January 8, 2020

Hospitality has always been about placing the guest at the center of the decision-making process. This long-standing tradition has not changed. Take a moment to think about how people find you today. How do they see your offers, and what drives them to make a booking? It shouldn’t matter which apps, platforms, or devices guests use to find you – … continue...

Filed Under: Analytics, Booking Engine, Cloud, Digital Keys, Document Management, F&B, Mobile Check-in, Mobile POS, Restaurant Reservations Tagged With: Hotels, Hotels and Resorts, Restaurants

2020: The Evolution of Property Management Systems

January 3, 2020

It’s not just a new year – a new decade has begun, making 2020 the start of the third decade in the 21st century. Where has … continue...

Filed Under: Digital Keys, Guest Experience, Mobile Check-in, Property Management Tagged With: data privacy, data security, digital room keys, IoT, mobile check-in, online booking

76% Will Return to A Property for This Mobile Capability

December 10, 2019

Guests want more choice. They want to be self-sufficient when it suits them, and they want personal attention whenever they … continue...

Filed Under: Booking Engine, Digital Keys, Guest Experience, Mobile Check-in, Self-Service Kiosk Tagged With: hotel management software, online booking, Property Management Solution, web booking

3 Steps to Perfecting the Mobile Guest Experience

October 25, 2019

In a recent study of 3,000 consumers in the U.S. and the U.K., more than 70% of respondents say they expect personalized … continue...

Filed Under: Digital Keys, Mobile Check-in, Property Management Tagged With: digital room keys, G2E 2019, hotel management software, mobile check-in

3 Guest Behaviors that Define Hospitality Technology

October 8, 2019

The global hospitality market is in an adjustment period – a period of unprecedented change. According to recent research, … continue...

Filed Under: Analytics, Digital Keys, Mobile Check-in, Mobile POS, Property Management, Self-Service Kiosk Tagged With: digital room keys, G2E 2019, hotel management software, Hotels and Resorts, mobile check-in

Self-Service Doesn’t Have to Mean Lack of Service

October 4, 2019

Until recently, most resorts weren’t looking at digital self-service for fear the technology would obscure the human … continue...

Filed Under: Digital Keys, Hospitality, Mobile Check-in, Property Management Tagged With: digital room keys, G2E 2019, mobile check-in, online booking, Self-Service Kiosks, web booking

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