Keeping Up with Walk-ins, Reservations and Wait Lists December 21, 2018 We’ve all been there. At a favorite eatery where the kitchen is playing catch-up, and the guest wait list is growing with … continue...
Best Luxury Hotel Group Winner: Hastings Hotels December 17, 2018 Earlier this year, Northern Ireland’s 2018 Travel Media Awards recognized Hastings Hotels as the region’s best luxury hotel … continue...
F&B Operators Are Making Great First Impressions with Self-Service Kiosks December 5, 2018 The guest journey has many touch-points, but one very literal touch point is the self-service kiosk. Often a guest’s first … continue...
The Importance of Hotel Systems Integration November 28, 2018 The hospitality industry is a leader in technology deployment for enhancing business operations. The implementation of new … continue...
The Next Frontier in Hospitality: Wearable Tech November 19, 2018 Just as the last hotels are adopting smartphones for guest-related workflows, like check-ins, big names in hospitality are … continue...
US Hotel Sector in Growth Mode – 3 Practices to Keep the Momentum November 16, 2018 The hotel sector experiences ups and downs like any other industry. If unprepared, even a subtle change in the market can … continue...