Hospitality’s Evolution to Biometric Technology February 11, 2019 Hospitality is known for its continuous adaptation to innovative practices. And it’s no surprise that biometric technology is … continue...
How Resorts Can Outpace the Competition January 30, 2019 As technology has transitioned to cloud-based systems, the concept of the resort lobby has become much less constricted. … continue...
Cruise Industry Leverages Tech as Brand Differentiator January 28, 2019 Cruise companies are making investments in technology not only in their new vessels as would be expected, but also in their … continue...
Mobile Marketing in the Digital Age January 25, 2019 Smart phones empower us to craft our own unique experiences. They grant us better access to more information and more … continue...
How High-Ranked QSRs Are Using Technology to Stay on Top January 23, 2019 With ever-growing competition, quick service restaurants (QSRs) have realized that to deliver the best customer service they … continue...
The Psychology of Guest Satisfaction January 16, 2019 Dealing with guests directly can sometimes be challenging, especially if they are unhappy. But, gaining a general … continue...