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4 Considerations for Workforce Communication Improvements in Support of the “New Normal”

April 17, 2020

We know seamless internal communication can mean a world of difference for any business, especially those looking to provide excellent customer service. As the travel and leisure world begins to reopen, operators must go above and beyond guest expectations with exemplary service and attention to detail. Internal communication among hotel staff is … continue...

Filed Under: Automation, Hospitality, Property Management Tagged With: gaming, Hotels and Resorts, staff communication, workforce optimization

POS Kiosks for Flexible Service Options

March 13, 2020

Increasingly, kiosks are being embraced in a wide variety of industries, yielding many benefits to businesses and consumers … continue...

Filed Under: Automation, F&B, Guest Experience, Point-of-Sale Tagged With: digital ordering, Restaurants, Self-Service Kiosks

Follow These 3 Guidelines to Facilitate Staff Cohesion

February 29, 2020

Let's face it. Guests take notice when your staff are under pressure to manage cumbersome workflows, antiquated systems and … continue...

Filed Under: Automation, Guest Experience, Hospitality, Property Management Tagged With: gaming, HITEC2020, Hotels and Resorts, Property Management Solution

Good to the Last Crumb: 3 Tips to Limit Food Waste

February 14, 2020

Restaurant and foodservice venues generate a lot of numbers, making it difficult to manage waste from spoilage, overstock, or … continue...

Filed Under: Automation, F&B, Inventory and Procurement Tagged With: foodservice operations, inventory & procurement, nutrition software, restaurant inventory, Restaurants

Hastings Hotels Grows Their Direct Bookings Revenue

February 11, 2020

Hastings Hotels offers refined hospitality at each of their seven distinct properties across Northern Ireland. The leadership … continue...

Filed Under: Automation, Booking Engine, Hospitality, Property Management Tagged With: Hotels and Resorts, online booking, web booking

5 Stages of a Connected Guest Experience

November 29, 2019

For many, guest service and the guest experience are seemingly interchangeable. While guest service may imply a single … continue...

Filed Under: Automation, Booking Engine, Guest Experience, Property Management Tagged With: hotel management software, mobile check-in, web booking

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