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Managing the Chaos – Relying on Your Data and Your Partners

April 28, 2020

We can all agree that social distancing is necessary for the health of our communities. Still, it’s been particularly challenging for hospitality businesses that rely on customer engagement for their livelihoods. From restaurants to casino gaming to entertainment, the industry has had to completely upend their typical strategies to figure out how … continue...

Filed Under: Analytics, F&B, Point-of-Sale Tagged With: Analytics, hospitality, Hotels and Resorts, restaurant inventory, Restaurants

Go Ahead – Take Command of Social Media

March 6, 2020

Everyone on social media has a voice, a way to express their views and opinions on just about anything. In many ways, the … continue...

Filed Under: Analytics, Hospitality, Loyalty Tagged With: gaming, HITEC2020, hospitality marketing, Hotels and Resorts, Restaurants, social media

3 Tips to Starting a Guest-Centric, Omnichannel Strategy

January 8, 2020

Hospitality has always been about placing the guest at the center of the decision-making process. This long-standing … continue...

Filed Under: Analytics, Booking Engine, Cloud, Digital Keys, Document Management, F&B, Mobile Check-in, Mobile POS, Restaurant Reservations Tagged With: Hotels, Hotels and Resorts, Restaurants

Why Your PMS Data Should Drive Targeted Offers

October 22, 2019

The digital age has given us the ability to reach broader sets of qualified audiences and to capture their attention with … continue...

Filed Under: Analytics, Guest Experience, Property Management Tagged With: Analytics, G2E 2019, guest engagement, hospitality marketing, Hotels and Resorts, web booking

3 Guest Behaviors that Define Hospitality Technology

October 8, 2019

The global hospitality market is in an adjustment period – a period of unprecedented change. According to recent research, … continue...

Filed Under: Analytics, Digital Keys, Mobile Check-in, Mobile POS, Property Management, Self-Service Kiosk Tagged With: digital room keys, G2E 2019, hotel management software, Hotels and Resorts, mobile check-in

Data Analytics on Front Line for Fraud Detection

August 13, 2019

As fraudsters find new ways to exploit technology, businesses must take a holistic approach to detect and prevent theft or … continue...

Filed Under: Analytics Tagged With: data security, G2E 2019, Hotels and Resorts, payments, Restaurants

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Managing the Chaos – Relying on Your Data and Your Partners

April 28, 2020

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